Refunds/Exchanges

Our customer's satisfaction is a priority as we strive to offer high-quality merchandise.

We do not offer refunds on any of our items however, we have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.

Please inspect your order upon reception and contact us immediately if there are any concerns so that we can evaluate the issue and make it right. Items received defective/damaged, will be replaced with the same item and size. If we ship the wrong item in error, we will replace it with the item requested through your original order. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request an exchange, you can contact us at contact@mogulfashionbrand.com.